You Capital Ltd ("we" or "us") are committed to protecting and respecting your privacy and understand how important that is for you. We do collect, use and share information about you in accordance with this policy. This policy is important and you should read it carefully in conjunction with our Terms and Conditions. Your continued use of our services, whether through our website, our app or otherwise, indicates that you accept and consent to the use of your personal data by us and other parties as set out below. We may make changes to this policy from time to time and you should regularly review this page. If you do not agree with this policy, then you should stop using the website and contact us to delete your account.
The data controller is You Capital Ltd. We are a company registered in England and Wales (company number 07730975) and our registered address is 4 York House, Langston Road, Loughton, Essex, England, IG10 3TQ.
Your right to know
We comply with and are registered under the data protection laws in the United Kingdom and take all reasonable care to prevent any unauthorised access to your personal data. Under the terms of the Data Protection Act 1998 you have a number of rights. If you require a copy of the personal data we have concerning you, please write to the Data Protection Officer, at the registered address above enclosing a cheque for the administration fee of £10.00 made payable to You Capital Ltd. You can also ask us to correct or remove any information about you that we hold. If you need us to do either of these things, please write to the Data Protection Officer and we will do this free of charge.
Where to we get the data we hold about you?
From information you give to us
You may give us information by filling in forms on the website or through our app, such as when you register for an account or if you contact us through phone, email or otherwise.
From information we collect about you
When you visit our website we may automatically collect information about your computer, your IP address, geographical location, information about your visit and how you use our site, including which investment opportunities you view.
From information third parties give to us
We may get information about you from our partner platforms or through other third parties such as advertising networks, search engine providers, analytics providers and social networking sites.
How do we use your data in providing our services?
We collect and process personal data about you to help us identify you in order to administer your account and provide you with the information and services you request from us customised to your preferences. We may also disclose your personal data to our partner platforms in respect of those investment opportunities you are interested in.
How else do we use your personal data?
We will use some of your personal data to track the investments you make for the purpose of validating the data provided to us by platforms and to track any remuneration that may be due to us. You can find further details of how we make money in our About Us page.
After registering with us you agree that you will receive an initial email from us. We may also send you emails if and when there are changes to our Terms and Conditions or policies or if we need to discuss your account. You cannot opt out of receiving these emails but we will stop if you close your account.
If you have given us permission, we may use your information to keep you informed by post, telephone, SMS, email or other electronic means such as via social and digital media about current and new products, services, offers and promotions which may be of interest to you. We utilise a third party software and storage solution to analyse the personal data that you have provided to us in order to ensure that the marketing that you receive is as relevant and beneficial to you as possible. We retain full ownership of your personal data and ensure that it is secure at all times. If you are not happy for your personal data to be used in this way, you can unsubscribe to remove your details from our contact list. If you have further queries with regards to your personal data, please feel free to contact us at firstname.lastname@example.org.
We may use your personal data to carry out market research, statistical analysis and behavioural analysis, on a personalised or aggregated basis. This research and analysis may assist us in improving our website, the services offered to you or other individuals in the future and in making crowdfunding transparent. We may share or sell aggregate information which does not identify you to third parties.
Third party processing
We may use third parties to process personal information on our behalf. Where third parties process your personal information we will ensure that they have the necessary high standards of protection in place to ensure you data is secure and used only in accordance with this policy.
Prevention of fraud
We may carry out analysis and research using your personal data in order to prevent or detect fraud.
How do our partner platforms use your personal data?
Our partner platforms will use your personal data to facilitate their own investor registration and on-boarding processes and in order to complete the investment opportunities you wish to make with them. Some of our partner platforms may search external sources as part of their obligations to prevent money laundering Our partners may use the personal data you provide for purposes such as fraud prevention or for internal analysis (such as monitoring customer demographics, market trends or pricing analysis). We are not responsible for the privacy policies or practices of our partner platforms (or other websites you may click though to from our website). You should ensure you read and are fully aware of the terms and conditions and the privacy policies of third party websites.
Contact from partner platforms
Unsolicited emails and phone calls
We ask our partner platforms not to send you unsolicited emails or making unsolicited phone calls. Please let us know if you experience any problems. However, if you click through to a third party website from our website, we cannot guarantee you will not be contacted by those parties. We recommend that you read their terms & conditions regarding your right to opt-in or opt-out of receiving further contact from them.
Do we pass personal data to third parties?
Except as set out in this policy, we will not disclose any of your personal data to other parties without your permission unless we are legally required to do so by, for example, a court order, for the purposes of prevention of fraud or other crime, or by a regulator.
Transferring your data outside of the European Economic Area ("EEA")
Some processing of your personal data may be undertaken by nominated sub- contractors outside of the EEA. In these circumstances the processing will be undertaken in accordance with the provisions of the Data Protection Act 1998.
We will endeavour to treat all your personal data as private and confidential. Other than under the terms of this policy we will not disclose any personal data about you. Please be aware however that under certain circumstances we may be subject to a legal obligation to disclose personal data about you, or there may be a public duty to disclose that personal data. Should you decide to complain about the service we have provided to you, we may be obliged to forward details about your complaint, including your personal data, to the relevant ombudsman. You can be assured that they are similarly obliged to adhere to data protection legislation and to keep your personal data strictly confidential.
Risk Warning: Investing in or lending to early stage businesses involves a high level of risk, including illiquidity (inability to sell assets quickly or without substantial loss in value), lack of dividends, loss of capital and dilution risks and it should be done only as part of a diversified portfolio. Your capital is at risk.